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Having Issues Keeping Customers?
Don't lose your hard-earned customers to the competition. Keep on top of mind with our customer retention strategy.
Most companies simply do not understand how to keep in touch with customers . . .
And when their customers need their services again, they look elsewhere. Don't fall victim to customer loss!
Four Strategies to Keep Your Customers
One of the simplest ways to keep your customers returning is to start off on the right foot. We help you explain your process while introducing yourself. You’ll be impressed by our email sequence designed to give every one of your customers a warm digital handshake – and something unexpected.
When done properly, a newsletter focused on providing your customers with useful information month after month is a great way to keep them coming back to you again and again. We sit down with you to devise a winning formula, a content schedule, and then do all the leg work.
Reaching out to your customers with a message of gratitude shows them that you care and appreciate their business. Not many businesses do this, so it’s an easy way to separate you from your competition. Choose from a few different options to ensure you recognize the people who keep your business rolling.
Have an email list that’s not doing much for you? Don’t know how to unlock it’s potential? Those potential leads and past customers can be converted into new and repeat customers. Bring your list back to life and grab the attention of prospects already familiar with your products or services with our database reactivation package.
Beef up Your Customer Retention to Generate More Leads
We get it; you’re busy. It’s easy to forget about staying on top of mind regarding your customers. But they’re the lifeblood of your company! And it’s far easier to sell to people who know and like you than to sell to strangers.
That’s why our retention services can boost your leads.
When joined together, the above strategies – an onboarding sequence, a monthly newsletter, a customer calendar, and a database reactivation – form an ironclad winning formula for urging your customers to do business with you again. And happy customers tell their friends about you giving you more leads and customers!
Let’s sit down and find a way for you to keep in contact. The best part? We do all the work for you.
Schedule a call to develop a customer retention plan
Choose Your Package
- All
- Uncategorized
- Customer Retention
- Lead Generation
- Reputation Management
- SEO Packages
- Social Media & Reputation Management Bundle and Save
- Social Media Add-Ons
- Social Media Management
- Web Development Packages
Our Process
- Introductory Call + Proposal
- Strategy Meeting
- 1-2 Weeks: Implement Campaigns and Run A/B Split Test
- 2-3 Weeks: Review and Proof Campaign Strategies
- 3-4 Weeks: Launch Campaigns
Frequently Asked Questions
Feedback provides direct insights into what customers like and dislike about your products or services. This information will help you tailor your offerings to better meet customer needs, enhancing satisfaction and loyalty. Customer feedback often highlights areas that need attention or improvement, whether it’s product quality, customer service, or user experience. Addressing these issues effectively can prevent churn and improve retention.
To figure out your customer retention rate you first have to determine a period of time you are going to measure. Your retention rate is calculated by subtracting the number of new customers acquired during that period from the total number of customers at the end, dividing by the number of customers at the start of the period, and multiplying by 100.
Database reactivation, basically reaching out to inactive or lapsed customers from a business’s existing database, is an extremely effective way to generate business. But you need to keep a few things in mind when doing so. First, the offer must be attractive, so research and effort may be required. It’s also important to segment your list. You don’t need to send the exact offer out to everyone. In fact, you probably shouldn’t. Segmenting your list is a great way to test offers as well as customize different types of offers to different customers. Lastly, measure your results and tweak your campaign as needed.
